Digital Products - What Customers Need to Know
Welcome to Devised Creation. Transparency and customer satisfaction are my top priorities. Below is important information about the delivery and handling of digital goods to ensure a smooth and satisfying experience.
1
Immediate Access
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Once payment is successfully processed, you will receive immediate access to your purchased digital goods. This includes downloadable PDFs, images, videos or any other good listed as a product, but not a service.
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You will receive a confirmation email containing the download link or access instructions.
2
Download Tracking
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Customers can trace the download of their digital products through the provided download link in the confirmation email.
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The confirmation email serves as a record of your purchase and access to the digital goods. If you encounter any issues, please contact me for assistance.
3
Product Satisfaction
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If the digital product is not as expected, please contact me within 7 days of purchase. Options available to you include:
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Replacement: If the product is incorrect or defective, I will provide a replacement file or assist in resolving the issue promptly.
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Refund: If the product is significantly not as described, I will review your request and, if verified, provide a refund.
4
Contact Information
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I am here to help you with any questions or issues you may have regarding your order. You can reach out to me at:
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Phone: 07939580318